If something does not work, please get in touch with us. I would appreciate if you contact us, the makers, first, and do not post this to our customers. I promise to let the customers know if there are issues affecting them. But if it is something trivial, I will change it right away instead of sumo wrestling with a long tail of irrelevant (by then) text.
SO: please comment to this post.
OR: email to firstname.lastname@example.org
I will manually answer right away that I saw your email.